We value the privacy of users to our website http://www.charlenegoldsmithart.com and https://charlenegoldsmith.com (the “website”).  Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect it, and what we do with it.  By using the website you are accepting the practices described in this policy.

Content of the policy

1.     Principles behind the policy
2.     Our business
3.     The information we collect
4.     How we use the information
5.     Data retention
6.     Cookies
7.     Third Party links
8.     Information security
9.     Do not track
10.     Children’s privacy
11.     Your rights
12.     Changes to the policy
13.     Contact us

1. Principles behind the policy

We only collect and use the data that is necessary, and we do not share any of this data.  Any emails you are sent will be deemed by us as relevant.  You can opt out of receiving email communication at any time and can also ask us to remove any data linked to yourself

2. Our business

We are a very small business and do not have a Data Protection Officer, but do feel free to contact us should you have any queries.

3. The information we collect
3.1 Online sign ups: We only collect the information that you provide us with. You voluntarily submit this on our website in order to sign up to our newsletter & follow and comment on our blog.

3.2 Newsletters: We use Mailchimp to distribute our newsletters from the website. You email address will be stored online in this plug in.  Should you wish to unsubscribe from the newsletters, you can do so anytime by emailing us.

3.3 Blog: Our blog is powered by SquareSpace. This provides globally unique avatars which can be used on a range of websites.

3.4 Online purchases: we use Squarespace to power our online store.  As part of the ordering process, the plug-in collected the following data: your name, billing address, shipping address, payment information email address, and phone number.   All data associated with credit cards was collected via Stripe or PayPal, we do not hold this information at all.  Both Stripe and PayPal are Level 1 PCI DSS (The Payment Card Industry Data Security Standard) compliant and very secure.  

3.5 Device tracking: When you visit the website, we use Google Analytics to collect certain data about your device. All this information is anonymous however you can opt out using your own browser settings. This information is collated by Google, and we are, for instance, able to use it to track how visitors to the site have found us and which pages they interact with. We use this to help us improve the site for all visitors.

3.6 Social Media tracking: Similar analytic tools are employed on Facebook, Pinterest & Instagram. We use the anonymous data to create better social media content. You can opt out using your own browser settings.

4. How we use the information

Our purpose for collecting your personal information was to enable us to ship physical products and is to ensure you can use and interact with our website services as you wish.  More specifically, we use/ have used your information in the following ways:

1.     For our online record keeping of purchase orders.
2.     To enable us to fulfil orders placed through the website.
3.     To enable us to arrange for shipping.
4.     To provide you with invoices and/or order confirmations.
5.     To communicate with you when appropriate to clarify an order or shipping address.
6.     To screen orders for potential risk or fraud

To email newsletters and blog updates where you have subscribed to this service. Both these services are intended to promote and grow our business.

5. Data retention

If you have placed an order through the website, we will maintain your order information for our records unless and until you ask us to delete this information.

6. Cookies

Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. You can view our cookie policy here.

7. Third Party links

Our website contains links to third party websites.  This privacy policy only covers the information that we collect from you on this website (http://www.charlenegoldsmithart.com).  Third party websites are covered by their own privacy policies, we are not responsible in any way for these policies or the data that may be collected by them.  We advise you to review the privacy policies on all sites you visit.

8. Information security

The security of your personal information is really important to us. We have procedures in place to protect your personal information from unauthorised access or disclosure, both during transmission and once we receive it.  However, we cannot guarantee its absolute security.  We assume no liability for any disclosure of data due to errors in transmission or unauthorised third party access without our permission.

9. Do not track

Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.

10. Children’s privacy

The website is not intended for individuals under the age of 18.  Accordingly, we will not knowingly collect or use any personal information from children that we know to be under the age of 18.

11. Your rights

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.  Should you wish to exercise this right, please contact us on the links below.

12. Changes to the policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.  The new policy will apply to all current and past users of the website and will replace any prior policies that are inconsistent with it.

13. Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.